Evaluation of turkish pharmaceutical track and trace system (ITS): perspective of community pharmacists

Turkish Pharmaceutical Track & Trace System (ITS) is implemented as a system in which drug movements are tracked order to ensure safety. The integrated among stores, pharmacies and reimbursement institutions. As the primary users, their evaluations regarding considered important. In this study, it was aimed evaluate pharmacies’- shareholder of ITS Turkey- satisfaction level for problems suggestions encountered system. most expressed contribution pharmacists’ work ease medicine tracking control with 27.1%. average pharmacists about found be 2.9±1.2. research, areas that need developed ‘work without interruption’ 37.1%. application has provided advantages many aspects facilitate operations. However, continuous development technology, increasing information resources diversity, changing expectations, utilization levels users require constant improvement performance